Orders

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How can I track my order?

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After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number will be emailed to you when your is being shipped. 

  

How long will it take for my order to arrive after I make payment?

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We ship 24 hour after order is processed. You  should expect to receive your orders within seven (7) to ten (10) working days upon payment verification depending on the volume of orders received. 

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

  

Shipping

How do you ship my orders?

All of our orders are sent USPS.

First Class Mail 2-3 Business Days Delivery Time.

We do not ship on weekends.

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Payment Methods

  

How do I make payments using PayPal? How does it work?

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PayPal is the easiest way to make payments online. While checking out your order, you will be redirected to the PayPal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful PayPal payment, a payment advice will be automatically generated to Two B's In A Basket system for your order.

  

Can I pay using PayPal without a PayPal account?

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Yes! It is commonly misunderstood that a PayPal account is needed in order to make payments through PayPal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a PayPal account, all you need is any Debit/Credit card stated below that is supported by PayPal.

By using PayPal, we can process & deliver your orders to you in a shorter time. PayPal is the easiest & most secure way to make payment online. No account needed.

Delivery

  

What happens if there's been a delivery mishap to my order? (Damaged or lost delivery)

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Damaged Order - In the event of damaged order received, we will require photo proof of the affected order and your D.O (Delivery Order) in order for us to investigate and review before a decision is made to re-send the order to you at no cost, subject to availability. In light of this, any order that falls into this category should not be thrown away before taking photo proof and emailing the photo to us at 2biabasket@gmail.com. If your claim is approved you will be issued an RMA#. 

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***NO REFUNDS WILL BE GIVEN FOR ORDERS THAT DO NOT FOLLOW THIS PROCEDURE and DO NOT HAVE AN RMA# 

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Lost Delivery -  In the event of lost mail, we will try to locate the delivery team in your state and if there's a clear indication that your order is indeed lost, we'll re-send the order to you at no cost, subject to availability

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Policies

Privacy Policy

We do not share your information with any other company.

 

Refund Policy

All returns  must have an RMA#. YOU MUST CALL in order to receive an RMA#

Any product approved for return must be in the same condition you received it and in the original packaging. Please keep the receipt.

 

Contact Us

Two B's In A Basket

2biabasket@gmail.com

888-803-2026 ext 32

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